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information

Your satisfaction is important to us. If you have a problem with a transaction, please email info@pastesf.com to let us know. We will make every effort to respond to you within 2 business days and are committed to doing whatever we can to resolve any problem that arises.

payment policy

We invite you to place orders directly through our website, where we are currently accepting orders shipping to US addresses. We process payments on our website through PayPal. All you need to use PayPal is a MasterCard, Visa, Discover, or American Express credit card. PayPal account holders have additional payment options. For orders shipping outside of the US, requiring expedited shipping, or simply needing more personal service, you are welcome to email us at info@pastesf.com or leave us a voice message and we will be delighted to call you back. For shipments sent to California addresses, there is a 9.5 percent sales tax. It is not applied to shipping and handling charges. Please make your selection carefully as all sales are final.

shipping and handling

Our standard shipping and handling rates for United States shipment of purchases of paste paper art collage pieces and paste printed tags as well as a combination of the two are displayed below in US dollars. We will ship via USPS priority mail. Items shipped are expected to arrive within 2-3 business days and are trackable.

For shipment of orders outside the United Sates, please place your order by phone 415-760-8278 or email info@pastesf.com to discuss determination of shipping rates.
shipping rates for combination of tags and pieces
paste printed tags flat shipping rate
paste tags and pieces combined us rates by order total

paste piece availability

Each paste piece is made by hand, and in the event that there is not an item available within the immediate future, you will be contacted by email and telephone and informed of its arrival time.

 

returns and exchanges

Please make your selections carefully as all sales are final. We can accept items for return only if they are defective. Please report any defective items within 7 days of receipt. Upon their return to us, we will be happy to replace them. If you have any questions or concerns about items you would like to order, please contact us and we will gladly supply the information you need to make your choice.

intellectual property policy

Unless otherwise noted, all materials, including (without limitation) images, illustrations, designs, icons, photographs, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by paste. Paste's trademarks and copyrights may not be used in connection with any product or service that is not paste's. The Site as a whole is protected by copyright and trade dress. All worldwide rights, title and interests are reserved. Paste and all other paste pieces, graphics, and logos, are trademarks or trade dress of paste. The Contents of our site, and the Site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, or the Site unless expressly authorized in writing by paste™.

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